User Experience Trainer & Evangelist

User Experience Trainer & Evangelist

London, UK
Salary: Competitive

The Role

Jellyfish Training provides a range of classroom and online courses. We are looking for a UX guru to join the team and help us build the UX training proposition. This is a senior level role where you will be delivering face-to-face training to members of the public predominantly from our new training centre located at The Shard in London, but also there will be regular sessions conducted from other locations both within the UK, US, South Africa and some other less frequent overseas destinations.

 

We are looking for an experienced UX professional who has a proven track-record for delivering high quality work for reputable brands, and also with a passion for passing on industry knowledge and building their own personal brand as a recognised industry expert.

 

You will be instrumental in helping the Head of Training identify opportunities for new UX courses to add to the portfolio, including creating courses on Information Architecture, Usability Testing, Axure, Mobile UX and other potential areas. You will also take the lead in delivering the current UX course offered by the agency and help to build out a fully online training proposition.

 

To help keep your skills sharp there will also be the chance to play a lead role in helping develop assets for the Jellyfish Training website.

 

This is an excellent opportunity for the right candidate to build their own profile within the industry and to refine their public speaking skills.

Responsibilities

  • Host classroom training in UX, and help to aggressively grow the range of related courses.
  • Help develop a larger team of UX trainers to facilitate the growth of the portfolio
  • Maintain and evolve existing classroom course content
  • Respond to post-training questions from attendees
  • Flag business opportunities for new courses to Head of Training
  • Through the delivery of great training, encourages repeat bookings onto other courses
  • Creates and presents tailored courses to private training clients
  • Can deliver high quality UX projects

Experience Required

  • Experience working within UX
  • Comfortable presenting and delivering day-long, classroom-based training
  • Comfortable in training enterprise level clients on how to utilise effective UX efficiently

Skill Requirements

  • Can clearly communicate processes, strategies and general requirements to both internal and external stakeholders.
  • Capable of explaining complex concepts in simple terms
  • Gather client and user requirements.
  • Facilitate Workshops.
  • Conduct heuristic evaluations and make best practice recommendations.
  • Synthesise research into actionable insights, concepts and solutions.
  • Develop personas, journey maps and storyboards to capture and communicate user behaviours, motivations and goals.
  • Model interactions through process diagrams, task flows and interaction diagrams as needed.
  • Create sketches, wireframes and working prototypes.
  • Assist or lead user research/testing.
  • Present concepts and ideas to clients.

Key Attributes

  • Excellent written and verbal communication skills
  • Confident at presenting to large groups of people
  • Proactive, a self-starter and gets things done
  • A motivated individual with high levels of energy
  • A positive thinker, with consistent levels of evident enthusiasm
  • Extensive UX experience with a portfolio to prove it.
  • Excellent command of user experience methods, best practices and design principles across multiple platforms.
  • Experience in iterative software delivery methodologies – Agile, SCRUM etc.
  • Experience using remote user research tools (Usertesting.com, Treejack, Lookback.io etc).
  • Expert user of industry standard design software (Sketch, Axure, InVision etc) plus a clear interest in experimenting with new techniques and tools.
  • App design experience preferred.
  • Familiarity with core web technologies (HTML/CSS and JS) preferred.
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